Contact us Help desk Customer area Demo

Helpdesk

Knowledgebase
Search help:

There are errors in a user account after login. How do I fix it?

Solution If Ensignia displays errors after a user logs in to their account but no other users experience the problem, there could be something wrong with the user's preference file.

Deleting the file [data]/[email].pref should solve the problem. The program will re-create and re-populate this file with the default program settings on first login.
 
Was this article helpful? yes / no
Article details
Article ID: 29
Category: Knowledgebase
Views: 310
Rating (Votes): Article rated 3.1/5.0 (27)

 
« Go back